About us

Company Vision:
We work together to deliver today’s and tomorrow’s high-performance, innovative solutions in both the defense and commercial sectors to meet customer maintenance challenges
Strategy

• Improve quality of data and automate data updates
• Centralize data and access
• Faster and better decision making
• Reduce turn around time on process
• Reduce costs on maintenance related tasks

Corporate Overview:

TECHNOCRAFT is a company comprising of highly motivated professionals with extensive experience in various facets of technology and management. Our staff has worked for and executed major international and domestic contracts

We provide Technical documentation services to deliver concise and cost effective solutions. We will work closely with you, providing personal attention, to design materials that meet the needs and tastes of your company, as well as your end-user. We will listen carefully to your ideas, add them to our experience, and combine both to produce a quality product. Our efforts will include the application of our mechanical and engineering backgrounds to interact directly with your staff. The end result will be a quality product, tailor-made to fit the specific needs of your company.

Technocraft has the ability to provide you with part or all of your technical needs as you may require.. We also have proven project management skills with extensive experience in devising single source publishing systems, quality control and documentation management.

Customer Value:

Our key values for all our projects are:

Added Value:

TECHNOCRAFT brings added value to your organization. You benefit by:

• Enhancing your product
• Clear concise documentation improves customer satisfaction with a product by making it easy and rewarding to use.
• Reducing the load on your support team
• Users find answers quickly and easily in Help, or user manuals, and do not need to call your support line.
• Boosting your sales
• Professionally produced documentation helps to sell your product by demonstrating your commitment to supporting the user.
• Promoting your organisations image
• Using a consistent, well designed look and feel for your documentation helps to raise awareness of your company name.

Quality:

Quality is of prime importance and affects all our processes. We instigate quality control procedures at the start of every project. Our quality control consists of:

• Producing a plan for a project and regularly reviewing progress of the project against the plan
• Checking documents in and out ensuring only one author works on any one document at any time.
• Doing a peer review of documents
• Doing an editorial review of documents
• Doing a technical review of documents by subject matter experts
• Keeping track of costs and time constraints for a project