Knowledge Management

Organisations are moving towards putting all their knowledge and procedures into a central repository, usually accessible through their company intranet. If not designed correctly, the knowledge is either too difficult to find, or is not in a format easy to use. This results in employees not using the system and any advantages in building the system are lost. Knowledge management means collecting all types of business content and information - documents, images, video, audio, reports and computer output and more - making them part of a centralised information storehouse.

TECHNOCRAFT helps you to:
       Organise and store information for easy reference
       Intelligently access content
       Leverage information through business applications
     
This:

• Reduces or eliminates lost or misplaced documents
• Minimises output printing, duplication, physical storage and distribution costs
• Reduces file cabinet or physical storage, hard-copy archival and microfiche
• Eliminates time-consuming manual searches through paper files, reports microfiche and/or unnecessary sifting through unrelated information.
• Reduces legal risk via improved controls over business information

This boosts productivity by:
      Delivering the right information to the right person at the right time
      Improving the quality of business decisions
      Enabling enhanced customer service levels
      Facilitating collaboration between users and departments
      Streamlines and controls business processes through automated             business process management (workflow).